Frequently Asked Questions

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We offer various safari activities including morning or evening game drives, full day and half day trips to Kruger National Park, walking safaris and dinners in the bush.

The duration of the tour varies for each different activity. Morning/Evening game drives, as well as bush walks, typically last between three to three and a half hours. Game drives with dinner in the bush are around four to five hours.  Full day Kruger trips are generally twelve to thirteen hours.  Half days are around six to seven hours.

We work in Kruger National Park as well as a private reserve — both expansive, and truly wild landscapes. Animals roam freely, so while there are never guarantees of seeing specific species, this is part of what makes each experience unique. Guests may be lucky enough to encounter elephants, lions, leopards, giraffe, zebra, and many different bird species.

Essential items include sunblock, hats and sunglasses, jackets (evening and early morning temperatures can drop drastically, even on hot days), and  cameras.

Yes, our tours are conducted by experienced guides who prioritize safety and follow strict protocols to ensure a secure experience. 

Children are welcome, but please note that age restrictions apply to some activities. Experiences such as bush walks and private reserve game drives have minimum age requirements, while other activities may require a private vehicle for children under 6.

At Wild Wonder Safari Co., we understand that plans can change. We are committed to providing clear guidelines regarding cancellations and refunds. Please review our terms below:

1. Refund Policy

Wild Wonder Safari Co. reserves the right to issue refunds to clients based on the following conditions:

• Cancellations made 7 days or more before the activity date: 100% refund

• Cancellations made between 48 hours and 6 days before the activity date: 50% refund

• Cancellations made within 48 hours of the activity date: No refund

Special Note – Dinner in the Bush:

Due to the logistics involved with chefs and preparation, Dinner in the Bush bookings have a stricter cancellation policy:

• Cancellations made 7 days or more before the dinner: 100% refund

• Cancellations made within 7 days of the dinner: No refund

2. Important Notes:

• Cancellations must be submitted in writing via email or through the booking platform.

• Refunds, when applicable, will be processed back to the original method of payment within 14 business days.

• Please note: Processing fees charged by third-party payment platforms are non-refundable.

• In the case of extenuating circumstances (e.g., medical emergencies or travel restrictions), please reach out to us directly. We’re always happy to consider flexible solutions where possible.